We value our customers time & money and hence strive to ensure that they receive their purchased product in the finest of conditions, on or before the committed date. In order to do so, we have partnered with leading logistics/courier companies such as Delhivery, First Flight, Overnite Express & Ecom Express.

Delivery Timeline

While the delivery timeline depends upon the delivery address of the customer, but a good range to keep in mind would be 2-5 days. For Metros & Tier 1 cities, it might take anywhere between 3-4 working days to deliver while for Tier 2 & 3 cities & Rural areas it might take 5-7 working days.

 

Shipping Charges

Pan India: We provide free shipping across Gujarat Other than Gujarat Shipping charges will be Rs.50/- or depend on pin code of states….

· The whole order amount will be refunded if the order is canceled (within 24 hours of placing the order), lost or un-delivered to your preferred location.

If your parcel is damaged or tampered with when you receive it, then please refuse to accept it. You can call our customer care at 79900-15992 or mail us at thebaisa.since1998@gmail.com mentioning your order number and we shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

Cancellation Policy

 

The Baisa reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.
In an event wherein the customer wishes to cancel his/her order post-confirmation, he/she should either call us at 79900-15992 or email us at thebaisa.since1998@gmail.com stating the ORDER No.
You may cancel an order within 24 hours after placing it. No cancellations are permitted beyond 24 hours barring extenuating circumstances. Any accepted cancellation beyond 24 hours will be exclusively at the discretion of The Baisai & the refund would only be in the form of a credit voucher code. You can email us at thebaisa.since1998@gmail.com for any cancellation requests. Cancellation requests are not accepted through phone or online chat services.

SALE

 

Discount coupon codes are not applicable on sale products.
Customized Products/Orders

Customized products cannot be returned or exchanged unless there is a manufacturing defect with the same. There will be no discount available for the customization cost for any product.

Refunds

 

We have no refund policy, We have no Return Policy,
We do not take COD Orders

You Can Contact us at 79900-15992 or mail us at thebaisa.since1998@gmail.com, Item sent back to us without first requesting a return will not be accepted

Damage and Issue

 

Please inspect your order upon reception and contact us immediately if the item is defective, Damaged or if your received a wrong item, So that we can evaluate the issue and make it right.

Exception / Non-returnable item

Certain type of items cannot be returned, like customs product ( such as special orders or personalized item ).